Warranty & Care Instructions
All our products have been designed and manufactured from quality materials and workmanship, with care and attention to detail.
You owe a duty of care in looking after your outdoor furniture. As Australia has the most severe Ultra Violet light rays in the world, and as this U.V. light is the major cause of outside environmental damage to your furniture, to keep your furniture beautiful for as long as possible, we recommend that when not in use, furniture should be appropriately covered or stored away from the sun. Heavy duty protective covers are available from our store.
Given the exclusions below, our suppliers will repair or replace at their option, items or parts which fail within the periods below from the date of purchase. The suppliers reserve the right to substitute similar items should the colour or model in question be no longer available. Replacement will be for the failed item only and not for a complete setting if these circumstances occur.
A DATED RECEIPT must be produced for any warranty claim. The item must be returned to the place of purchase. Warranty does not apply to commercial applications and please note that any departure from our recommendations on care and cleaning, or any evidence of misuse or damage from wear and tear, will void all claims.
If your product purchased from us does not come up to our standards, the following warranties will apply.
The warranty applies to all steel chairs and tables for 1 year from the date of purchase for structural and manufacturing faults and defects. (Excluding rusting)
Please note, as these items are all prone to rust, all painted steel products which are exposed to weather and water situations are sold with the understanding that they may rust and that such rusting is a natural phenomenon which does not in any way affect the structural or lasting qualities of the item, thus items showing signs of rust will not be replaced within the warranty period.